Company : HCL Technologies Ltd
Website : www.hcl.com
Education : B.Tech/BE/ Diploma Engineering (Branches – EEE, CS, IT, ECE, E&I) /GNIIT (after 12th 3yr course)/ BCA/ BSc
Experience : 0 Years
Location : Chennai
HCL is a $6 billion leading global technology and IT enterprise comprising two companies listed in India – HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India’s original IT garage start-ups.For more information, please visit www.hcl.com
Walk-In Drive For Freshers : B.Tech/BE/ Diploma Engineering (Branches – EEE, CS, IT, ECE, E&I) / GNIIT (after 12th 3yr course)/ BCA/ BSc – 2014 Batch On 23rd August 2014, Saturday @ Chennai
Industry Type : IT-Software / Software Services
Role : Software Developer
Functional Area : IT Software – Other
Role : Software Developer
Functional Area : IT Software – Other
Job Description :
Greetings from HCL..!!
HCL is looking for professionals and experts who will contribute to our success and help us march into the future.
2014 B.tech/BE/ Diploma Engineering (Branches – EEE, CS, IT, ECE, E&I) /GNIIT(after 12th 3yr course)/ BCA/ BSc
50% throughout in academics
No standing arrears
Willing to relocate anywhere in India/Abroad
Willing to sign the bond as applicable
Willing to work in 24*7 environment
50% throughout in academics
No standing arrears
Willing to relocate anywhere in India/Abroad
Willing to sign the bond as applicable
Willing to work in 24*7 environment
CTC: 1.80 LPA
Designation : Trainee
Work Location: Chennai
Interview Location: Chennai
Job Description :
- Respond to and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps. Provide level 1 support and perform other activities based adhering on SOPs/work instructions www.presentjobs.com
- Responsible for activities relating to the evaluation, analysis, setup of PC-based software products (e.g. word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications), client software & basic network connectivity problems within SLA (If any)
- Use the Incident Management System to document information and manage problems and work requests and their respective resolutions and circumvention’s
- Analyze, acknowledge & record each & every alert in the monitoring tools & handle the alerts as per their impact
- Administer and provide User account provisioning & activities
- Assign work orders / incidents to appropriate support teams and follow up until closure.
- Route problems to internal 2nd and 3rd level IT support staff
- Escalate complex problem to appropriate support specialists
- Routine maintenance updates with other IT staff and business units
- Initiates, Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution
- Provide hardware / software / network problem diagnosis resolution via email/chat/ telephone/web, Monitoring & Management of various IT Infrastructure components for customers end users
- Identify, evaluate and prioritize customer problems and escalations
- Participate in on-going training and departmental development
- Ready to work in rotational shifts, 24 x 7 shifts to provide monitoring of IT infrastructure support
Date: 23rd August 2014, Saturday
Interview Time : 9 AM 11 AM
Venue:
SREE SASTHA GROUP OF INSTITUTIONS
BANGALORE HIGHWAY
CHEMBARAMBAKKAM, CHENNAI- 600 123
SREE SASTHA GROUP OF INSTITUTIONS
BANGALORE HIGHWAY
CHEMBARAMBAKKAM, CHENNAI- 600 123
Regards,
Human Resources
HCL Technologies Ltd
Email : ISDCF(at)hcl.com
Human Resources
HCL Technologies Ltd
Email : ISDCF(at)hcl.com
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