Company : HCL Technologies Ltd. – Business Services
Website : www.hcl.com
Education : Any Graduate /PG
Experience : 0 – 2 Years
Location : Chennai
HCL is a $6.3 billion leading global technology and IT enterprise comprising two companies listed in India – HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India’s original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 90,000 professionals of diverse nationalities, who operate from 29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and Technology firms. For more information, please visit www.hcl.com
Walk In For UK Voice – Tech Support on 10th August 2014 @ Hyderabad
Industry Type : BPO / Call Centre / ITES
Role : Associate/Senior Associate -(Technical)
Functional Area : ITES, BPO, KPO, LPO, Customer Service, Operations
Role : Associate/Senior Associate -(Technical)
Functional Area : ITES, BPO, KPO, LPO, Customer Service, Operations
Job Description :
Walk in for Technical Support Experts
Company: HCL Technologies Ltd. – Business Services
Process: UK Voice-Technical Support Process
Job Location: Chennai- Thousand Lights- Greams Road
Experience: 0 to 2 years- Both Freshers and Experienced candidates are eligible
Qualification: Any Graduate (BE/B.Tech / Arts and Science-Any stream) / Under Graduate (2014 Passed outs + candidates having backlogs up to 4 papers) / Diploma holders.
Job Description:
Trouble shooting for Broadband related issues
Setting up wireless connection on Laptops and Desktops.
Connectivity issues with ops Modem, Routers, Hubs and Switches.
Dealing with network connectivity LAN , WAN and MAN
Checking the exchange line issues / outages / Fixing appointment with the technician at UK.
Trouble shooting for Broadband related issues
Setting up wireless connection on Laptops and Desktops.
Connectivity issues with ops Modem, Routers, Hubs and Switches.
Dealing with network connectivity LAN , WAN and MAN
Checking the exchange line issues / outages / Fixing appointment with the technician at UK.
Skill set required:
Note 1: Excellent Communication Skills with neutral accent
Note 2: Immediate joinees are preferred
Note 3: Willing to Work in Night/rotational Shifts
Note 4: Basic knowledge about networking concepts for trouble shooting for broadband related issues.
Other Benefits include :
Doorstep Pick-up and Drop available
Shifts: Rotational Shift-UK Timings
5 days working
Performance Appraisal – Twice a year
Opportunity to do MBA while working in HCL
Career Progression Programs
Incentive during training period
Doorstep Pick-up and Drop available
Shifts: Rotational Shift-UK Timings
5 days working
Performance Appraisal – Twice a year
Opportunity to do MBA while working in HCL
Career Progression Programs
Incentive during training period
Designation : Technical Support Officer
Salary Package : 1.6 lakhs to 2.4 lakhs (Depending upon Graduate / Under Graduate / Years of Experience)
Rounds of Interview: 2 (Initial Screening & Voice and Accent round)
Date: 10th August 2014, Sunday, Time: 10 AM onwards
Venue :
HCL CDC,
# 83-263/A/6,
Tolichowki Main Road,
opposite Himalaya Book Depot,
Hyderabad-8.
HCL CDC,
# 83-263/A/6,
Tolichowki Main Road,
opposite Himalaya Book Depot,
Hyderabad-8.
Phone: 040 64545416, 9030045416
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