Company : IBM INDIA
Website : www.ibm.com/in/careers
Education : Bachelor’s Degree/ Diploma ( 15 Years + education ).
Experience : 0 – 4 Years
Location : Bangalore, Hyderabad
IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. IBM has been expanding its footprint in India – and has a presence in over 200 cities and towns across the country – either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry – and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognised as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.
Walk-In For Technical Support Associate From Monday to Friday @ Bangalore, Hyderabad
Industry: IT-Software / Software Services
Functional Area: IT Hardware, Technical Support, Telecom Engineering
Role: Technical Support Manager
Functional Area: IT Hardware, Technical Support, Telecom Engineering
Role: Technical Support Manager
Job Description :
** Copy of this Job Posting is VERY mandate to attend interview**
Candidate will be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
Candidate require you to handle inbound calls / emails / chats regarding technical issues for end users.
Candidate require you to handle inbound calls / emails / chats regarding technical issues for end users.
Work Location: Bangalore, Hyderabad
Shift Required:
Shifts will 24×7 in nature and can vary depending on geographies supported
Shifts will 24×7 in nature and can vary depending on geographies supported
Eligibility Criterion:
Bachelor’s Degree/ Diploma ( 15 Years + education ).
Bachelor’s Degree/ Diploma ( 15 Years + education ).
Total Experience: 0-4 Years
Required:
Bachelor’s Degree
Basic knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
Basic knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
Bachelor’s Degree
Basic knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
Basic knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
English: Fluent
Skills Required:
Ability to identify basic hardware parts and aware of basic hardware concepts
User level familiarity with at least one e-mail client – Outlook, Notes etc.
Skilled in commercially standard software applications and major desktop operating systems.
Awareness of basic networking concepts and technologies.
Questioning skills /probing skills, as relevant to the issue and level of the caller
Fluency In Communications Skills (both spoken and written)/ soft skills
Ability to identify basic hardware parts and aware of basic hardware concepts
User level familiarity with at least one e-mail client – Outlook, Notes etc.
Skilled in commercially standard software applications and major desktop operating systems.
Awareness of basic networking concepts and technologies.
Questioning skills /probing skills, as relevant to the issue and level of the caller
Fluency In Communications Skills (both spoken and written)/ soft skills
Interview Days: MONDAY TO FRIDAY
Interview Time: 12PM to 4PM
Venue Details: (BANGALORE, HYDERABAD)
IBM India Pvt. Ltd
D-1 Block, Manyata Embassy Business Park, Nagawara, Outer Ring Road, Bangalore 560045
D-1 Block, Manyata Embassy Business Park, Nagawara, Outer Ring Road, Bangalore 560045
Or
IBM India Pvt. Ltd
D Block, Embassy Golf Links, Kormangala – Indiranagar Ring Road, Bangalore 560071
D Block, Embassy Golf Links, Kormangala – Indiranagar Ring Road, Bangalore 560071
Or
IBM India Pvt. Ltd
3B, Mindspace, Madhapur, Hitech City, Hyderabad, Andhra Pradesh 500081
3B, Mindspace, Madhapur, Hitech City, Hyderabad, Andhra Pradesh 500081
On Saturdays
INTERVIEW TIMINGS – 10.00 AM to 1.00 PM (BANGALORE)
IBM India Pvt. Ltd
D Block, Embassy Golf Links, Kormangala – Indiranagar Ring Road, Bangalore 560071
D Block, Embassy Golf Links, Kormangala – Indiranagar Ring Road, Bangalore 560071
Or
INTERVIEW TIMINGS – 11.30 AM to 3.30 PM (HYDERABAD)
IBM India Pvt. Ltd
3A, Mindspace, Madhapur, Hitech City, Hyderabad, Andhra Pradesh 500081
3A, Mindspace, Madhapur, Hitech City, Hyderabad, Andhra Pradesh 500081
Pl login to the below link by using the Job Id: GTS-0670975
MANDATORY DOCUMENTS TO BE CARRIED WITH THE CANDIDATES :
Updated Resume
Copy of this Job Posting
Photo Id proof (PAN Card or Passport or Voter’s Card or Driving License or Adhar card) – Original
Updated Resume
Copy of this Job Posting
Photo Id proof (PAN Card or Passport or Voter’s Card or Driving License or Adhar card) – Original
Regards,
IBM India Recruitment Team
IBM India Recruitment Team
The Help line contact person will be “Vidhika Shiwa”, Pl call us if any queries at 0124-4817411 ( Monday to Friday between 12-5pm), also email us at rqueries(at)in.ibm.com
NOTE – WALKIN’S WILL NOT BE HELD ON DECLARED GOVT HOLIDAYS
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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