Freshers Walk-In @ “HCL TECHNOLOGIES” : BE/ BTech/ BCA/ BSc – 2013/2014 Batch : Trainee : Delhi : On 10 October 2014

Company :  HCL Technologies Ltd.

Website :  www.hcl.com

Education : B.tech/BE/BCA/BSc Physics, IT

Experience :  0 Years

Location : New Delhi, Noida

HCL is a business enterprise with presence in the fields of technology and healthcare. Founded in 1976 as one of India’s original IT garage startups, the HCL enterprise currently comprises three companies in India – HCL Technologies, HCL Infosystems and HCL Healthcare with annual revenues of US$ 6.5 billion and over 95,000 professionals from diverse nationalities operating across 31 countries including over 500 points of presence in India. In the technology space, HCL”s offerings span a wide range of software and hardware services and solutions including R&D, Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, IT Hardware, Systems Integration, Distribution of Technology and Telecom Products. A new entrant in Healthcare, HCL aims to provide innovative medical services, products and training to meet the growing demand for quality Healthcare in India. For further information, visit www.hcl.comHCL is a business enterprise with presence in the fields of technology and healthcare. Founded in 1976 as one of India’s original IT garage startups, the HCL enterprise currently comprises three companies in India – HCL Technologies, HCL Infosystems and HCL Healthcare with annual revenues of US$ 6.5 billion and over 95,000 professionals from diverse nationalities operating across 31 countries including over 500 points of presence in India. In the technology space, HCL”s offerings span a wide range of software and hardware services and solutions including R&D, Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, IT Hardware, Systems Integration, Distribution of Technology and Telecom Products. A new entrant in Healthcare, HCL aims to provide innovative medical services, products and training to meet the growing demand for quality Healthcare in India. For further information, visit www.hcl.com

Walk-In For Freshers : 2013/2014 B.Tech/BE/BCA/BSc :  Trainee : On 10th October 2014 (Friday) @ HCL Technologies Infrastructure Services Division (isd), New Delhi

Industry Type  :  IT-Software / Software Services
Role  :  Software Developer
Functional Area  :  IT Software – Application Programming, Maintenance

Job Description :

2013/2014 B.tech/BE/BCA/BSc Physics, IT
50% throughout in academics
No standing arrears
Willing to relocate anywhere in India/Abroad
Willing to sign the bond as applicable
Willing to work in 24*7 environment

CTC: 1.80 LPA

Designation – Trainee

Job Description :

Respond to and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps. Provide level 1 support and perform other activities based adhering on SOPs/work instructions

Responsible for activities relating to the evaluation, analysis, setup of PC-based software products (e.g. word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications), client software & basic network connectivity problems within SLA (If any)

Use the Incident Management System to document information and manage problems and work requests and their respective resolutions and circumvention’s

Analyze, acknowledge & record each & every alert in the monitoring tools & handle the alerts as per their impact

Administer and provide User account provisioning & activities

Assign work orders / incidents to appropriate support teams and follow up until closure.

Route problems to internal 2nd and 3rd level IT support staff

Escalate complex problem to appropriate support specialists

Routine maintenance updates with other IT staff and business units

Initiates, Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution

Provide hardware / software / network problem diagnosis resolution via email/chat/ telephone/web, Monitoring & Management of various IT Infrastructure components for customers end users

Identify, evaluate and prioritize customer problems and escalations

Participate in on-going training and departmental development

Ready to work in rotational shifts, 24 x 7 shifts to provide monitoring of IT infrastructure support

Job Location : Noida

Drive Location – New Delhi

Date: 10th October 2014 (Friday)

Time : 9 AM 11 AM

Venue:
Guru Tegh Bahadur Institute of Technology,
G-8 Area, Rajouri Garden, Hari Nagar, New Delhi

Regards
HCL HR TEAM
ISDCF(at)HCL.COM
HCL Technologies Ltd